Peanut Butter’s Online Help Center

Peanut Butter’s Online Help Center helps answer your questions about our program without having to send an email or make a call. It contains a collection of articles that help employers and employees get answers to any questions about the Student Loan Repayment Plan, Student Loan Refinancing, user accounts, employee information, resource plans and much more. You can search for answers or browse by topic. Check out the following articles from our Online Help Center:

Employer Articles

Employee Info: Employee Statuses

Resource Plans: Inviting Individual Employees

Repayment Plans:

Employee Articles

Student Loan Repayment:


User Accounts:


If you’re making an impact for your workforce, we’d like to help. Peanut Butter strives to respond to all Helpdesk tickets within one business day, and our team is available to support you Monday through Friday from 9am to 5pm CT.