Peanut Butter’s Online Help Center helps answer your questions about our program without having to send an email or make a call. It contains a collection of articles that help employers and employees get answers to any questions about the Student Loan Repayment Plan, Student Loan Refinancing, user accounts, employee information, resource plans and much more. You can search for answers or browse by topic. Check out the following articles from our Online Help Center:
Employer Articles
Employee Info: Employee Statuses
Resource Plans: Inviting Individual Employees
Employee Articles
- Can I still pursue Public Service Loan Forgiveness (PSLF) if I receive Student Loan Repayment?
- Will I receive contributions if my loan is unlinked?
- What is Peanut Butter’s support and holiday schedule?
- Student Loan Repayment: what should I do if I don’t see the contribution in my student loan account?
- What types of loans qualify when the company offers a taxable student loan repayment plan?
- What type of loans qualify when the company offers a tax-free student loan repayment plan under section 127?
- Introduction to Student Loan Repayment
- Student Loan Repayment: What if my minimum monthly payment is less than my employer’s contribution?
- Student Loan Repayment: My student debt is made up of three loans. How can I prioritize which one my employer’s contribution goes to?
- Student Loan Repayment: Why am I seeing this student loan contribution on my pay stub?
- Student Loan Repayment: What does Peanut Butter need to verify my loan?
- Student Loan Repayment: I just refinanced my loan, how do I update my Peanut Butter account so my contributions go to the right place?
- Can Peanut Butter help me refinance my student loan?
- Why link my loan?
- Why did I reach an 404 or 422 error page?
- Introduction to Student Loan Resources
- Help! What if I have more questions about Peanut Butter?
- How do I enroll in Peanut Butter?
- What is Peanut Butter and how does Student Loan Assistance work?
If you’re making an impact for your workforce, we’d like to help. Peanut Butter strives to respond to all Helpdesk tickets within one business day, and our team is available to support you Monday through Friday from 9am to 5pm CT.